This Anti-Money Laundering and Know Your Customer Policy ("Policy") sets out the obligations of MAIREKE LIMITADA ("we", "us", "our"), the operator of luckyboom (casino-luckyboom.org), with respect to the prevention of money laundering, terrorist financing, and related financial crime. The Policy applies to all players who register and transact on casino-luckyboom.org and is maintained in accordance with the requirements of the Anjouan Offshore Financial Authority, under whose licence luckyboom operates.
luckyboom is operated by MAIREKE LIMITADA, a company incorporated in Costa Rica, and holds a licence issued by the Anjouan Offshore Financial Authority. As a licensed gaming operator, we are required to implement proportionate and risk-based controls to prevent our platform from being used for money laundering, terrorist financing, or any other financial crime. This Policy reflects those obligations and is reviewed and updated on a regular basis to ensure it remains current and effective.
All staff involved in account management, payments processing, and customer support receive appropriate AML and KYC training. A nominated Compliance Officer holds responsibility for overseeing the implementation of this Policy and for making Suspicious Activity Reports where required.
We adopt a risk-based approach to AML and KYC compliance. This means that the nature and extent of our verification and monitoring procedures are proportionate to the risk posed by individual players, their transaction patterns, and the jurisdiction from which they are playing. Risk factors we consider include, but are not limited to:
Players assessed as lower risk will ordinarily complete standard CDD. Players assessed as higher risk — including PEPs, high-volume transactors, and players whose source of funds raises questions — will be subject to EDD before further play is permitted.
KYC verification may be triggered at any of the following points:
We reserve the right to restrict deposits, withhold withdrawal processing, or suspend an account until all required documentation has been received and verified to our satisfaction.
Standard CDD requires a player to provide documents falling into three categories: proof of identity, proof of address, and proof of payment method. The specific documents we accept in each category are set out below.
| Category | Acceptable Documents | Requirements |
|---|---|---|
| Proof of Identity | Government-issued passport; national identity card; driving licence (where it bears a photograph and full name) | Must be valid (not expired), clearly legible, and show full legal name, date of birth, and document number |
| Proof of Address | Utility bill (gas, electricity, water, or fixed telephone); bank or credit card statement; government-issued correspondence | Must be dated within the last three months and show full name and residential address; PO Box addresses are not accepted |
| Proof of Payment Method | Card: photograph or scan of the front of the Visa, Visa Electron, Mastercard, or Maestro card used, showing name, card number (first six and last four digits visible, middle digits masked), and expiry date; Crypto: screenshot or on-chain confirmation of the sending wallet address | Must match the payment instrument registered to the account; luckyboom does not accept deposits from instruments held in a third party's name |
Documents must be submitted in colour, at sufficient resolution to be clearly readable, and must not be edited or altered in any way. We may request original or certified copies where a scanned copy is insufficient to complete verification.
Enhanced Due Diligence is applied where a player's risk profile is elevated. In addition to the standard documents listed above, EDD may require one or more of the following:
luckyboom does not permit any person under the age of 18 to register an account or engage in any form of real-money play on casino-luckyboom.org. Age verification is conducted as part of the standard KYC process. Where there is any doubt as to a player's age, we will suspend access to real-money games and bonus features until age has been confirmed by documentary evidence. Any winnings accrued by a player who is found to be underage at the time of play will be forfeited.
Accounts at casino-luckyboom.org may only be held and operated by the individual whose name and details appear on the registration. We do not permit an account to be used by, or on behalf of, a third party. Where we have reason to believe that an account is being operated by or for a third party, or that funds have been deposited from an instrument not held in the account holder's name, we will apply EDD and may suspend or close the account. This requirement applies equally to card payments and to cryptocurrency transactions.
An understanding of luckyboom's payment infrastructure is integral to our AML controls. The following rules govern how funds may be deposited and withdrawn, and how our controls interact with those payment flows.
luckyboom accepts the following payment methods:
Fiat and cryptocurrency balances are maintained as entirely separate accounts on the platform. Conversion between fiat and crypto balances is not permitted in either direction.
| Payment Method | Minimum Deposit | Maximum per Transaction | Daily Limit | Monthly Limit |
|---|---|---|---|---|
| Visa / Mastercard / Maestro | €20 | €500 | €10,000 (up to 10 transactions) | €15,000 (up to 40 transactions) |
| E-wallets | €20 | As displayed in cashier | As displayed in cashier | As displayed in cashier |
| Cryptocurrency | €20 equivalent | €10,000 equivalent | Blockchain-dependent | Blockchain-dependent |
The minimum withdrawal amount is €40. Withdrawal requests are reviewed within two business days. As a general principle, withdrawals are processed to the same payment instrument used for the corresponding deposit. Where this is not technically possible, we will require additional verification before processing a withdrawal to an alternative method. Withdrawal requests exceeding standard limits will trigger a review and may require EDD documentation before they are approved. Players who hold Instant VIP status or who have progressed through the VIP Club tiers benefit from increased withdrawal limits, as set out in the VIP programme terms.
We maintain specific controls for cryptocurrency deposits and withdrawals, given the pseudonymous nature of blockchain transactions. Players transacting in crypto may be asked to:
We use blockchain analytics tools to assess the risk profile of cryptocurrency transactions. Funds identified as originating from or passing through high-risk addresses may be blocked, and the relevant account suspended pending investigation.
luckyboom does not knowingly accept registrations from, or process transactions for, the following categories of person or entity:
We screen all players against relevant sanctions lists at the point of registration and on a periodic basis thereafter. Where a match is identified, the account will be suspended immediately and the matter referred to our Compliance Officer.
We conduct continuous monitoring of player accounts and transactions to identify activity that may be indicative of money laundering or other financial crime. Our monitoring programme looks for, amongst other things:
Where monitoring identifies activity of concern, the account may be frozen, deposits or withdrawals placed on hold, and a case opened for investigation by our Compliance Officer. We will not disclose to the player that a review or SAR is under way ("tipping off").
Where our Compliance Officer concludes, following investigation, that there are reasonable grounds to suspect money laundering or terrorist financing, a Suspicious Activity Report will be filed with the relevant authority in accordance with applicable legal requirements. We will co-operate fully with any subsequent investigation by law enforcement or regulatory bodies.
We are prohibited by law from informing a player that a SAR has been made or that their account is under investigation. Any enquiry from a player regarding a delay in withdrawal processing or an account restriction will be handled in accordance with this obligation.
We retain copies of all KYC documentation, transaction records, and due diligence findings for a minimum of five years from the date on which the relevant account is closed, or from the date of the last transaction, whichever is later. Records are stored securely and are accessible only to authorised staff. They will be made available to relevant authorities upon lawful request.
The types of record we retain include:
By registering an account at casino-luckyboom.org, each player agrees to:
Failure to comply with any of the above obligations may result in account suspension, forfeiture of funds held in the account pending investigation, and reporting to the relevant authorities.
Where a player fails to complete KYC verification within a reasonable timeframe, or where verification cannot be completed to our satisfaction, we reserve the right to:
These measures apply regardless of the player's tier within the VIP Club or Rakeback Ladder. Instant VIP status, personal manager access, and enhanced withdrawal limits do not exempt a player from the requirements of this Policy.
Our responsible gambling programme and our AML controls operate alongside one another and may interact. Unusual patterns of play that trigger responsible gambling concerns — for example, sudden large increases in deposit frequency or stake size — may simultaneously trigger AML review. Where this occurs, both processes will be followed concurrently. Players who have set voluntary deposit limits, cooling-off periods, or self-exclusions will have those limits respected irrespective of the outcome of any AML review. If you wish to discuss responsible gambling tools available at casino-luckyboom.org, please contact our support team via 24/7 live chat or at [email protected].
All employees and contractors at luckyboom who have contact with player accounts, payment processing, or customer data receive AML and KYC training appropriate to their role. Training covers the identification of suspicious activity, the correct escalation procedures, the obligation not to tip off a subject of investigation, and the record-keeping requirements set out in this Policy. Training is provided at induction and refreshed at regular intervals or whenever significant changes to regulatory requirements occur.
This Policy is reviewed at least annually by the Compliance Officer and updated as necessary to reflect changes in the regulatory environment, changes to luckyboom's products or payment methods, or lessons learned from internal investigations or industry developments. The current version of this Policy is always available at casino-luckyboom.org.
If you have any questions relating to this Policy, or if you wish to submit KYC documentation or make an enquiry about the verification status of your account, please contact us through any of the following channels:
Please include your registered username and, where relevant, the nature of your enquiry or the documentation you are submitting. Our compliance and support teams aim to respond to all KYC-related enquiries as promptly as possible.
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