This = Privacy Policy was last updated on the 16 of September, 2025.
1. PRIVACY
Luckyboom is committed to protecting your personal information. This Pr= ivacy Policy lets you know what information we collect when you use our ser= vices, why we collect this information and how we use the collected informa= tion.
Please note that this Privacy Policy will be agreed between you and Luck= yboom. (=E2=80=98We=E2=80=99, =E2=80=98Us=E2=80=99 or =E2=80=98Our=E2=80=99= , as appropriate). This Privacy Policy is an integrated part of Luckyboom= =E2=80=99s Terms and Conditions.
The website Luckyboom ("Casino", "Website", =E2=80=9CCompany=E2=80=9D, = "We", "Us", "Our") is owned and operated by MAIREKE LIMITADA, a company reg= istered in accordance with laws incorporated in Costa Rica.
We may periodically make changes to this Privacy Policy and will notify= you of these changes by posting the modified terms on our platforms. We re= commend that you revisit this Privacy Policy regularly.
2. INFORMATION COLLECTED
We consider information that may be used to identify an individual, inc= luding, but not limited to, first and last name, date of birth, home or oth= er physical address, email address, phone number or other relevant informat= ion to be Personal Information (=E2=80=98Personal Information=E2=80=99). Yo= u may be asked to provide Personal Information when you use our website, re= gister for an account or use our services. The Personal Information that we= collect may include information such as: contact information (including te= lephone number), shipping information, billing information, transaction his= tory, website usage preferences, and feedback regarding the Services. This = information is held by us on servers based in Costa Rica and elsewhere from= time to time. When you interact with the services, our servers keep an act= ivity log unique to you that collects certain administrative and traffic in= formation including source IP address, time of access, date of access, web = page(s) visited, language use, software crash reports and type of browser u= sed. This information is essential for the provision and quality of our ser= vices. We do not collect Personal Information about you without your knowle= dge.
3. MEANS OF COLLECTING AND PROCESSING DATA
We may automatically collect certain data as discussed above and receiv= e Personal Information about you where you provide such information through= the services or other communications and interactions on the Luckyboom. We= may also receive Personal Information from online vendors and service prov= iders, and from customer lists lawfully acquired from third-party vendors. = In addition, we may engage the services of third-party service providers to= provide technical support process your online transactions and maintain yo= ur account. We will have access to any information you provide to such vend= ors, service providers and third-party e-commerce services, and we will use= the Personal Information as set out in this Privacy Policy below. This inf= ormation will only be disclosed to third parties outside the company in acc= ordance with this Privacy Policy. We take steps to ensure that our arrangem= ents with third-party service providers and online vendors protect your pri= vacy.
4. INFORMATION USE
We use the Personal Information we collect from you to deliver our Servi= ces, provide customer support, undertake necessary security and identify ve= rification checks, process any of your online transactions, assist your par= ticipation in third-party promotions, meet certain business requirements an= d for any other purposes related to the operation of the Services. As such,= we may share your Personal Information with our carefully selected partner= s (including any other parties that have data-sharing arrangements with the= latter).
Your Personal Information may also be used by us to provide you with: (= 1) promotional offers and information regarding our products and services; = and (2) promotional offers and information regarding the products and servi= ces of our partners, in order to enlarge the range of provided products and= improve our customer service. From time to time, we may request informatio= n from you via surveys or contests. Participation in these surveys or conte= sts is completely voluntary and you have the choice of whether or not to di= sclose such information. Information requested may include contact informat= ion (such as name, correspondence address and telephone number), and demogr= aphic information (such as zip or postal code or age). By accepting any con= test prize or winnings from us, you consent to the use of your name for adv= ertising and promotional purposes without additional compensation, except w= here prohibited by law. Unless you have elected not to receive promotional = information, we may also use your Personal Information (including your emai= l address and phone number) to provide you with information regarding our p= roducts, services and promotions, including other gaming products (includin= g online poker, casino, betting, backgammon) and products and services from= third parties carefully selected by us.
5. CERTAIN EXCLUDED DISCLOSURES
We may disclose your Personal Information if required to do so by law, o= r if we believe in good faith that such action is necessary to: (1) comply = with any legal process served on us, any of our sites or the services or in= circumstances where we are under a substantially similar legal obligation;= (2) protect and defend our rights or property; or (3) act to protect the p= ersonal safety of users of the services or the public. If, in our sole dete= rmination, you are found to have cheated or attempted to defraud us, the co= mpany, or any other user of the services in any way including but not limit= ed to game manipulation or payment fraud, or if we suspect you of fraudulen= t payment, including use of stolen credit cards, or any other fraudulent ac= tivity (including any chargeback or other reversal of a payment) or prohibi= ted transaction (including money laundering), we reserve the right to share= this information (together with your identity) with other online gaming si= tes, banks, credit card companies, appropriate agencies and relevant author= ities. (4) For the purpose of research on the prevention of addiction, data= can be made anonymous and passed on to the respective institutions.
6. ACCESS
You may =E2=80=98opt-out=E2=80=99 of receiving any promotional communic= ations either by choosing to opt-out via your account settings available on= our sites or the services or in an email you receive from us, or at any ti= me by sending an email, or by writing to us at Customer Service.
In addition, You may contact us if you: 1) want to confirm the accuracy = of the Personal Information we have collected about you; 2) would like to u= pdate your Personal Information; and/or 3) have any complaint regarding our= use of your Personal Information. If requested, we will (1) update any inf= ormation you have provided to us, in case you prove the necessity for such = changes or (2) mark any information to prohibit future use for marketing pu= rposes. For the avoidance of doubt, nothing in this Privacy Policy shall pr= event us from retaining your Personal Information where we are required to = do so by law.
7. COOKIES
Information placed on your device
When accessing our services, we may store information on your device. T= his information is referred to as cookies, which are small text files that = are stored on your device when you visit online pages that record your pref= erences. We also use Local Shared Objects or =E2=80=98flash cookies=E2=80= =99. =E2=80=98Flash cookies=E2=80=99 are similar to browser cookies. They a= llow us to remember things about your visits across our sites. Neither cook= ies nor flash cookies can be used to access or use other information on you= r computer. We only use these methods to track your use of our services. Co= okies help us monitor traffic to the site, improve our services and make it= easier and/or more relevant for your use. We use flash cookies and third-p= arty cookies to help us show you more relevant and desirable advertisements= .
Strictly necessary cookies
Strictly necessary cookies are essential to allow a user to move around = a website and use its features, such as accessing secure areas of the websi= te or making financial transactions. Without these cookies, we would not be= able to make our websites work efficiently.
During the registration process
These cookies will hold information collected during your registration = and will allow us to recognize you as a customer and provide you with the s= ervices you require. We may also use this data to better understand your in= terests while online and to enhance your visits to our platforms.
On our website
For visitors to our website, we use cookies to collect information. Our = servers use three different types of cookies:
A =E2=80=98session-based' cookie: This type of cookie is only all= ocated to your computer for the duration of your visit to our website. A se= ssion-based cookie helps you move around our website faster and, if you=E2= =80=99re a registered customer, it allows us to give you information that i= s more relevant to you. This cookie automatically expires when you close yo= ur browser.
A =E2=80=98persistent' cookie: This type of cookie will remain on= your computer for a period of time set for each cookie. Flash cookies are = also persistent.
=E2=80=98Analytical' cookies: This type of cookie allows us to r= ecognize and count the number of visitors to our site and see how visitors = use our services. These help us improve the way our sites work, for example= , by ensuring you can find what you are looking for easily.
You can accept or decline cookies. Most web browsers automatically acce= pt cookies, but, if you prefer, you can usually modify your browser setting= to decline cookies. The Help menu on the menu bar of most browsers will te= ll you how to prevent your browser from accepting new cookies, how to have = the browser notify you when you receive a new cookie and how to disable coo= kies altogether.
Flash cookies
You can modify your Flash Player settings to prevent the use of flash c= ookies. The Settings Manager of your Flash Player allows you to manage your= preferences. To disallow flash cookies from all third-party content go to = the =E2=80=98Global Storage Settings=E2=80=99 panel of the Settings Manager= and de-select the check box labeled =E2=80=98Allow third-party flash conte= nt to store information on your computer=E2=80=99 and close the Settings Ma= nager. Alternatively, you can also adjust your settings for specific websit= es you visit through the =E2=80=98Website Storage Settings=E2=80=99 panel w= hich is also found in the Settings Manager.
If you are using an old version of Flash Player or an older web browser,= the Settings Manager may not be available to you. We recommend that you en= sure that you refresh your Flash Player and browser to the latest available= versions.
If you choose to decline cookies, you may not be able to experience all= of the interactive features on our sites.
8. CONSENT TO USE OF ELECTRONIC SERVICE PROVIDERS
In order to play real money games on our services, you will be required= to send money to and receive money from us. We may use third-party electro= nic payment systems to process such financial transactions. By accepting th= is Privacy Policy, you expressly consent to the Personal Information necess= ary for the processing of transactions including, where necessary, the tran= sfer of information outside of your country. We take steps to ensure that o= ur arrangements with payment systems protect your privacy.
9. CONSENT TO SECURITY REVIEW
We reserve the right to conduct a security review at any time to valida= te the registration data provided by you and to verify your use of the serv= ices and your financial transactions for potential breach of our Terms and = Conditions and of applicable law. By using our services and thereby agreein= g to our Terms and Conditions you authorize us to use your Personal Informa= tion and to disclose your Personal Information to third parties for the pur= poses of validating the information you provide during your use of our serv= ices, including, where necessary, the transfer of information outside of yo= ur country. Security reviews may include but are not limited to ordering a = credit report and/or otherwise verifying the information you provide agains= t third-party databases. In addition, to facilitate these security reviews,= you agree to provide such information or documentation as we may request. 10. SECURITY
We understand the importance of security and the techniques needed to s= ecure information. We store all of the Personal Information we receive dire= ctly from you in an encrypted and password-protected database residing with= in our secure network behind active state-of-the-art firewall software. (Ou= r Services support SSL Version 3 with 128-bit encryption). We also take mea= sures to ensure our subsidiaries, agents, affiliates and suppliers employ a= dequate security measures.
11. PROTECTION OF MINORS
Our Services are not intended for or directed at persons under the age = of eighteen (18) (or the lawful age in their respective jurisdiction). Any = person who provides their information to us through any part of the service= s signifies to us that they are eighteen (18) years of age (or the lawful a= ge in their respective jurisdiction) or older. It is our policy to uncover = attempts by minors to access our services which may involve having to initi= ate a security review. If we become aware that a minor has attempted to or = has submitted personal information via our services, we will not accept the= ir information and will take steps to purge the information from our record= s.
12. INTERNATIONAL TRANSFERS
Personal Information collected on the services may be stored and proces= sed in any country in which we or our affiliates, suppliers or agents maint= ain facilities. By using our services, you expressly consent to any transfe= r of information outside of your country (including to countries that may n= ot be assessed as having adequate privacy laws). Nevertheless, we take step= s to ensure that our agents, affiliates and suppliers comply with our stand= ards of privacy regardless of their location.
13. THIRD-PARTY PRACTICES
We cannot ensure the protection of any information that you provide to = a third-party online site that links to or from the services or any informa= tion collected by any third party administering our affiliate program (if a= pplicable) or any other program, since these third-party online sites are o= wned and operated independently from us. Any information collected by these= third parties is governed by the privacy policy, if any, of such third par= ty.
14. LEGAL DISCLAIMER
The Services operate =E2=80=98AS-IS=E2=80=99 and =E2=80=98AS-AVAILABLE= =E2=80=99 without liability of any kind. We are not responsible for events = beyond our direct control. Due to the complex and ever-changing nature of o= ur technology and business, we cannot guarantee nor do we claim that there = will be error-free performance regarding the privacy of your Personal Infor= mation, and we will not be liable for any indirect, incidental, consequenti= al or punitive damages relating to the use or release of said Personal Info= rmation.
15. CONSENT TO PRIVACY POLICY
Your use of our services constitutes an agreement to our Privacy Policy.=
This is our entire and exclusive Privacy Policy and it supersedes any ea= rlier version. This Privacy Policy should be read in conjunction with our T= erms and Conditions and any additional applicable terms posted on our platf= orms. We may periodically make changes to this Privacy Policy and will noti= fy you of these changes by posting the modified terms on our Platforms. You= r continued use of our services following any changes to this Privacy Polic= y constitutes your acceptance of the changes. We recommend that you revisit= this Privacy Policy regularly.
I In addition, as per Article 77 of the GDPR, you have the right to lodg= e a complaint related to your data processing to a supervisory authority, i= n particular in the Member State of your habitual residence, place of work = or place of an alleged infringement.
16. OTHER WEBSITES
Our website may contain links to other websites, which are outside our c= ontrol and are not covered by this Privacy Policy. If you access other site= s using the links provided, the operators of these sites may collect inform= ation from you, which will be used by them in accordance with their privacy= policy, which may differ from ours. We are not responsible. Solely the ope= rators of these websites shall be responsible for their functionality or po= ssible errors on the linked sites.
17. OTHER TERMS
All versions of the Privacy Notice, except for the English version, are= provided for informational purposes only. The English version shall prevai= l in case of any discrepancies or conflicts between different versions.
18. DATA RETENTION
As stated under our Terms and Conditions both you and the Casino can dec= ide to have your Player Account closed at any time. Following closure of yo= ur account, we will retain your personal data on record for as long as requ= ired by law. This data shall only be used should it be required by competen= t authorities in cases of enquiries regarding financial and fiscal records,= fraud, money laundering or investigations into any other illegal activity.=
You are to note that due to anti-money laundering regulations in license= d gaming jurisdictions in the European Union, we are obliged to retain pers= onal data of players submitted during registration and any data passed on d= uring the operative period of a Player Account for a minimum of five years = from last player transaction or account closure. Therefore, requests for er= asure prior to the lapse of this period cannot be entertained.
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